The Loop

Sunday, September 04, 2005

ZACKS V. ALL

ALL RISE. docket # 769254 Zacks V. ALL is now in session.
we finally won! for those of you who don't know this (israelis) we were in a battle with ALL laundry detergent, as their All w/ bleach alternative was 'bleaching' some of our shirts. when i called them on this they said there was no bleach in their product and in fact it was almost exactly the same as the regular ALL. so i said nevertheless, my shirts now have bleach stains whereas they did not have them before when we used regular ALL. so they told me it was not a bleach stain but an optical brightening, and if i wanted the whole shirt to be the same optically bright color i can soak in their product for a certain amount of time.... but i then informed them i actually didnt like the optically bright color and i really purchased the shirts because their dull drab color and if i wanted a different color shirt i would have bought it. so they said well who said it was our product so we proved it was their product the evidence was clear (crystal) and so we had to send them a shirt that was ruined and the bottle of ALL that ruined it. we sent it, they tested it as well and confirmed what we had known all along. their detergrnt ruined our shirts. they tried to use all the tricks in the book and they used big words like optical brightening, washing instructions, water temp, and fabric softener but it can't take you away from the facts of this case. our shirts were ruined and ALL laundry detergent ruined them! these are the facts of the case and they are undisputed. so first they sent a $7 check for the bottle of ALL that we were unhappy about. then they sent us a letter saying they'll give us $100 for 4 shirts that need to be replaced but i have to sign a release form and have it notarized. that's where we are standing now in this newly almost resolved dispute.

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